|
SCADA Technical Support
C3-ilex offers a Technical Support Agreement (TSA)
that provides users with EOScada and RTU software updates, EOSCADA information, Technical
Support services and a communication vehicle for technical updates.
First level information is available for all of our customers. Second
level detailed information
is available for our Basic and Premier (TSA) subscribers.
|
|
Plant Monitoring Technical Support
C3-ilex offers a Technical Support Program
that provides users with Legacy plant monitoring related
information, technical support services and a communication vehicle to
promote sharing of information among users. The Program provides a
two-tiered approach, Basic and Technical Support, selectable by the
user depending on support needs.
|
|
C3-TREK and DASie Technical Support
C3-ilex offers a Software Maintenance Agreement (SMA)
that provides users with C3-TREK and DASie software updates and related
information. The Program provides a
two-tiered approach, Basic Information Only SMA and Premeir SMA, selectable by the
user depending on support needs.
|
